Service
Enbridge Red Tag Correction and Clearance in Toronto and the GTA
A red tag is a Safety Violation Notice. Correction means inspecting the cited condition, completing approved repairs and arranging the required clearance documentation—not simply removing a paper tag.
Have you received an Enbridge Safety Violation Notice or a red tag on your furnace, water heater, boiler, fireplace, gas line or other gas equipment?
Do not ignore it or attempt to restart equipment that has been shut off. Casi Gas Services provides licensed inspection, diagnosis, code-compliant correction and red tag clearance assistance throughout Toronto and the Greater Toronto Area.
Send a clear photo of the complete notice to 416-662-2092. Include both sides, the violation code, appliance information and any deadline shown on the form.
What Is an Enbridge Red Tag?
A red tag is a common term for a gas Safety Violation Notice. It identifies a condition involving gas equipment, piping, venting or installation that requires attention. A red tag is not simply a billing or administrative notice.
- The affected appliance or equipment
- The observed condition
- The violation or code reference
- Whether the equipment was shut off
- The required correction date, when applicable
What Should You Do After Receiving a Red Tag?
- Read the complete notice
- Do not remove, alter or discard it
- Do not operate equipment that has been shut off
- Photograph the complete form
- Contact a licensed gas contractor
- Arrange an inspection before the stated deadline
- Keep copies of repair invoices and completed documentation
Type A and Type B Red Tags
Safety notices may be classified according to the seriousness and timing of the unsafe condition. Immediate hazards may result in shutoff. Other violations may allow limited continued operation while requiring correction within a specified period. The technician must inspect the actual equipment and notice before confirming what work is required.
Equipment We Inspect and Repair
- Furnaces
- Boilers
- Water heaters
- Tankless water heaters
- Gas fireplaces
- Gas stoves and ranges
- Gas dryers
- Pool heaters
- Garage heaters
- Gas piping
- Appliance connectors
- Shutoff valves
- Venting systems
Common Reasons for a Gas Safety Violation
- Gas leakage
- Damaged or improperly installed gas piping
- Unsafe appliance connector
- Missing or inaccessible shutoff valve
- Venting problems
- Improper appliance installation
- Insufficient combustion air
- Defective safety controls
- Unapproved modifications
Our Red Tag Correction Process
Send a readable photo of the complete Safety Violation Notice.
We inspect the cited appliance, piping, venting and surrounding conditions.
The technician explains the issue, required correction and options.
With authorization, we correct the identified condition.
Leak, operating, ignition and venting checks as relevant.
Required technician documentation can be completed through the proper process.
Can a Second Technician Cancel a Red Tag?
A second technician can inspect the equipment and evaluate the cited condition. However, a red tag should not be dismissed merely because another opinion is more convenient. If the condition is present, it must be corrected.
Red-Tagged Furnace, Water Heater, Gas Line or Fireplace
Furnaces may be tagged for heat exchanger, burner, venting, combustion air or modification concerns. Water heaters often involve venting, combustion or connection issues. Gas piping violations can involve leaks, corrosion or improper connectors. Fireplace, stove and dryer tags may involve installation, leaks or unsafe operation.
Do not attempt to tighten, disconnect or repair gas piping yourself.
FAQs
Gas, HVAC and Appliance Service Questions
Can I remove the red tag myself?
No. Do not remove, alter or discard the notice. The cited condition should be inspected and corrected by an appropriately qualified gas technician.
Can I use an appliance that has been red-tagged?
Follow the instructions on the notice. Do not operate an appliance that has been shut off or identified as presenting an immediate unsafe condition.
How quickly should I call a technician?
Contact a licensed contractor immediately after receiving the notice. Immediate hazards require urgent attention, while other notices may contain a specific correction deadline.
Will Enbridge turn my gas back on immediately?
Restoration depends on the reason for the shutoff, completion of corrective work and the required notification or reconnection procedure.
How much does red tag correction cost?
The price depends on the violation, equipment, required parts, accessibility and amount of corrective work. A photo of the notice can help, but an inspection may be required before a complete estimate.
Can you clear a red tag issued by another HVAC company?
We can inspect a safety notice issued by Enbridge or another certified gas technician and determine what corrective work is required.
What happens if I ignore the deadline?
Failure to correct the cited condition may lead to equipment or gas service being shut off. Follow the written instructions and arrange service before the deadline.
Can you repair the problem during the first visit?
Some violations can be corrected during the initial visit when the necessary parts and access are available. Other repairs require parts, additional work or equipment replacement.
Should I replace the appliance instead of repairing it?
That depends on its age, condition, safety, repair cost, parts availability and the nature of the violation. We can explain the practical options after inspection.
What should I do if I smell gas?
Leave the building and contact the gas emergency service from a safe location. Do not use switches, phones, flames or anything that could create a spark inside the affected area.